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Write appointment confirmation and on-my-way texts

PlumbingScheduling

The problem

No-shows and 'when are you coming?' calls eat the office's day.

Steps

  1. Decide which messages you need: booking confirmation, day-before reminder, on-my-way, running late.
  2. Run the prompt.
  3. Load the templates into your scheduling software's automated messages.
  4. Include opt-out language where texting rules require it.

Copy-paste prompt

Replace everything in [BRACKETS]. Works in ChatGPT, Claude or Gemini.

Write SMS templates (each under 160 characters) for [COMPANY], a plumbing company:
1. Booking confirmation with [DATE], [TIME WINDOW]
2. Day-before reminder with how to reschedule
3. Technician on the way with [TECH NAME] and [ETA]
4. Running late apology with new ETA
Friendly and professional. Use [BRACKETS] for variables.

Recommended tools

Time saved

Set up once, then the texts go out automatically.

Always review AI output before sending. Don't paste customers' private information into AI tools unless your tool's privacy settings allow it.

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